I’ve spent over over ten years writing, editing and organizing content for a wide range of audiences across a variety of industries:
- finance
- software
- transportation
- pharmaceutical
- publishing
- retail
- media
Technical content
Equal parts meticulous and creative, a background in research, design, support, and leadership informs my approach to technical content.
- UX content for websites
- UI text, error messages, and email content
- style guides and editorial standards
- lesson plans, tests, progress reports, and test scripts
- processes, workflows, policies, and procedures
- technical, configuration, and functional specifications
- installation and user guides
- FAQs and online help
- custom fillable PDF forms and document templates
- Standard Operating Procedures
Other content
Over the years I’ve worked on all kinds of content. The deliverables I’ve produced run the gamut from administrative to creative, descriptive to functional.
LISA SOOKRAJ 